Payment Methods

Credit Card

To fund your CloudResearch account with a credit card, go to the "Account" portion of the header and select Fund Account.

knowledgebase_paymentmethods

 

On the next page, you can enter your credit card information and the amount you’d like to add to your Lab Balance.

knowledge base_account options_[fund account page]_12.22.2020

Invoice/Receipts

Invoices are typically distributed after Managed Research studies end. We send invoices through email and they can be paid via credit card. If you would like to pay your invoice by bank wire or check you can also do that (more information on both options below).

We can also distribute invoices as custom receipts. If you need an official invoice with specific information included, please contact our customer support. We can create a custom invoice for you with the details you need.

knowledge base_payment methods_[sample invoice]_1.04.2021-1

Check or Money Wire

If you would like to pay by check or money wire from a financial institution like a bank, please contact Customer Support. The CloudResearch representative you correspond with will need to know what University or Company the check or money wire will come from, the amount, and when we should expect it. The CloudResearch bank information is listed here. Also, if your organization requires our W-9 to process wire or check payments, it can be found here